Basic Memory
Teams

Seats and Billing

Per-seat team billing, seat usage, and the grace period.

Teams billing is per seat. The number of seats on your subscription sets how many active members the workspace can have.

  • Each active member occupies one seat.
  • Deactivating a member frees their seat for someone else.
  • Reactivating a member requires an available seat.
  • Pending invitations don't consume a seat until they're accepted.
  • If your team grows past your current seat allocation, there's a 14-day grace period before any restrictions kick in — so a new hire never gets locked out while you're adding seats. Members over the limit after the grace period are suspended (access paused, data intact) until a seat frees up.

Managing seats and payment

Manage seats and payment from Settings → Billing.

Seats and billing

Track current seat usage from the same screen:

Team seat usage

Team details, the billing contact, and seat usage are also visible under Settings → Teams:

Team settings and seat usage
Billing and ownership transfer are owner actions — see Members and Roles for who can do what.

Next Steps

Members and Roles

Roles, invitations, and member management.

Partners (MSP)

Managing Basic Memory for customers? Partner billing works differently.